FREQUENTLY ASKED QUESTIONS
- How Do I Place Order?
Online Store is more user friendly, you can get your desire product within a minimum time, at our home page you will see the option to navigate the products in the main menu, the slider also will guide you the collections list also available, featured products also available and best sales products at our home page. Just view and click on your desired product and read the descriptions and price, click add to cart button. Once an order is made on the website, the system automatically and instantly checks if the customer submitted all the necessary information: name, address of delivery, payment & shipping methods. If all is set, the customer gets an email, informing him/her that the order is well received. Otherwise, he’s notified to submit what is required.
email: radouane.jamouq@gmail.com if they have questions.
- Payment and Shipping
Our store provide different payment methods for our customers like PayPal, stripe and other online pay e.t.c our payment is totally secure and safe, you can read our privacy polices, terms and conditions at our user guide menu.
We also provide worldwide free shipping to all our customers irrespective of were you are or live.
email: radouane.jamouq@gmail.com if they have questions.
- Return, Refund and Privacy
Returned items will be given a FULL STORE CREDIT. Refund is in form of store credit.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, contact us
email: radouane.jamouq@gmail.com if they have questions.
Sale items (if applicable)
Sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at radouane.jamouq@gmail.com
Store has Privacy Policies for customers and there is separate page available to read privacy policies of store for user satisfaction. Page is available in footer of Store.
email: radouane.jamouq@gmail.com if they have questions.